Weâre here to help you start your learning journey
Contact us for free trial requests, course enrollment, payment support, refund requests, technical help, or any general question about our live online English courses.
Quick Contact
Free Trial Requests
Submit your free trial request and our team will contact you to understand your level, discuss your needs, and help match you with a suitable live English group.
Payment Support
Need help with a payment link, enrollment confirmation, or payment-related questions? Our team is available to assist you through our official support channels.
Student Support
We support students before and after enrollment, including session access, technical help, schedule questions, and refund or policy-related inquiries.
đĸ Company Details
LEVEL ACADEMY is the online English learning brand operated through level-learn.com by Levels International Group LLC, a company licensed by Sharjah Media City (SHAMS), United Arab Emirates.
đ Important Payment Notice
LEVEL ACADEMY does not collect payments directly through this Contact Us page. Payment is requested only after the student submits a free trial request, is matched with a suitable live group, attends or is offered a free trial session, reviews the course schedule, and agrees to continue with the paid course. After confirmation, payment may be completed through an official secure payment link provided by LEVEL ACADEMY through an official communication channel.
What can we help you with?
Whether you are just starting, ready to enroll, or already a student, our team is here to support you clearly and quickly.
đ¯ Free Trial Support
Ask about the free trial process, available groups, student level, or how our live online classes work.
đ Course Enrollment
Get help understanding schedules, course format, timing, and the steps required before joining a paid group.
đŦ WhatsApp & Communication
We may communicate through WhatsApp, email, phone, SMS, or another official channel to support your enrollment and learning process.
đ ī¸ Technical Access
Need help with Zoom, Google Meet, course links, or session access? Contact us and we will guide you.
âŠī¸ Refund & Policy Questions
If you have any question about refunds, delivery, rescheduling, or course access, our team can help explain the correct policy.
â General Inquiries
You can also contact us for any general question about LEVEL ACADEMY, our live English courses, or our support process.
đ Course Policies
Before enrolling in a paid course, please review our important policy pages.
Send Us a Message
Complete the contact form below and our team will respond as soon as possible regarding your free trial, enrollment, payment support, refund request, or any general question.
Contact Form
Please fill in your details below and we will get back to you shortly.